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Misleading ads costing consumers money

6:02 AM, Oct 29, 2012   |    comments
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What happens is consumers are offered a free trial or free sample of something - often times a teeth whitening or dietary supplement. Then, consumers are asked to pay a small amount for shipping and handling, which is paid via debit or credit card. Anywhere from a few days to a month later, consumers' accounts are billed, despite being told it was a "free" sample or trial. The bills often occur several times a month.

Once your credit card is entered, it is difficult to stop, unless the the membership or credit card is canceled.

The problem with this issue is consumers are being misled because terms are not clearly disclosed. Most companies have stopped using these advertisements because of the ethical questions it raises.

Companies that still use the advertisements have gotten an "F" with the Better Business Bureau from the complaints alone.

Experts advise consumers to be wary regarding free trial offers online, TV or elsewhere. Before giving credit card information away, read or ask questions to make sure the terms are understandable.

For more information, you can go to https://thedailymango.com/index.php.

Nate Chisholm contributed to this report.

(KUSA-TV © 2012 Multimedia Holdings Corporation)

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