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DISH Network says signal problems will be fixed by Wednesday morning

8:58 PM, Sep 13, 2011   |    comments
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Colorado-based DISH says there is an outage for many of its HD channels, including KUSA and KTVD, due to a "satellite anomaly." DISH says it is working to restore the channels overnight and expects to have them operational by Wednesday morning.

DISH says many customers can watch the channels in SD instead of HD while the problem is being resolved. To do that, customers can unplug their receiver from the main power source and plug it back in to see the SD channels.

The company first acknowledged the problem through its Twitter feed on Tuesday afternoon.

When 9NEWS contacted DISH, we were told there are signal problems in several states, including Colorado, Texas and Ohio.

At 5 p.m., DISH posted this message on its Facebook page: "We are currently experiencing an interruption affecting the 129 orbital satellite location. We have identified the issue and are working as quickly as possible to get your channels restored. We apologize for the inconvenience."

Both the HD channels for KUSA and KTVD are down, along with many other stations. Our technical experts say it may be an uplink problem with a satellite since the SD channels are available and are on a different satellite.

(KUSA-TV © 2011 Multimedia Holdings Corporation)

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