Resort officials say no one was injured in the incident on the Peak 8 SuperConnect lift.
"They obviously felt bad about it but it was still a pretty shaky experience," Ryan Burr said.
He and his friends estimate they sat on the lift a third of the way up the mountain for about two and a half hours.
Skiers and snowboarders ahead of them were lowered to safety by ropes.
Burr told 9NEWS mechanics were able to get the lift fixed before they could be lowered to the ground by rope.
The resort gave Burr and his friends two free lift tickets and a drink coupon at the end of the ordeal, but he says he wouldn't do it again.
"We were sitting there talking at the end of the day," Burr said, "they (his friends) said would you go through that again for the two free lift tickets? I said 'no way, way too cold."
(Copyright 2012 by The Associated Press. All Rights Reserved.)