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Major winter storm could mean a travel nightmare before Christmas

10:59 PM, Dec 23, 2012   |    comments
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Airlines are expecting delays and cancellations beginning mONDAY, which could prevent some folks from making it home in time for Christmas.

The Fehsenfeld family's flight home to Grand Rapids, Michigan was cancelled and most other flights are booked solid on a busy holiday travel weekend.

"To me, it's just crazy. Just craziness. We're stuck here. We may miss Christmas," said Kristine Fehsenfeld.

Frontier airlines cancelled four roundtrip flights in Denver Sunday.

Frontier spokesperson Kate O'Malley blames weather and maintenance issues.

"We apologize to our customers and are working to rebook passengers as quickly as we can," O'Malley said.

"We were supposed to arrive back yesterday. It's just been chaos with no answers. Back in line, back in line, and then you had to stand back in line," Fehsenfeld said.

All that waiting only for the family to learn the next available flight is on Christmas night.

"Frustrating. Just at times even breaking down and crying. Part of Christmas is being with family and we're torn away from our family," Fehsenfeld said.

The Fehsenfeld's got $200 travel vouchers for their trouble, but ended up spending more than $1,000 to buy new tickets on another airline.

They're catching a red eye to Chicago, three hours from their family home in Grand Rapids, Michigan.

"My daughter is 6 months pregnant. I thought she was going to go into labor yesterday. She was on her feet so much," Fehsenfeld said.

They may be getting out just in time.

A winter storm dumping snow and rain out west is heading for Colorado.

Another storm last week dumped a foot of snow on parts of the Midwest, and led to thousands of flight delays and cancellations.

Passengers are advised to check their flight status before arriving at the airport.

(KUSA-TV © 2012 Multimedia Holdings Corporation)

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