Putting Western Union to the test

5:24 AM, May 18, 2013   |    comments
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DENVER - Romance scam victims in the U.S. reported losing $56 million last year. Crooks like to siphon that money from their unsuspecting love interests through international money transfer services.

One of the best-known money-transfer companies, Western Union, says it wants to protect customers and foil these criminals. 9Wants to Know investigator Melissa Blasius put Western Union agents to the test. She went to three Denver-area Western Union locations trying to send $50 to a man in Nigeria, and she told the agents she only knew the man from online chats. She waited to see if the agents would alert her to the likely scam.

Western Union says it trains agents to recognize frauds, and it has internal company controls to limit scams. Consumer Protection managers also warn that customers should never send money to anyone they have not met face-to-face. You can learn more about protecting yourself from fraud involving money transfers, visit http://www.westernunion.com/stopfraud

(KUSA-TV © 2013 Multimedia Holdings Corporation)

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