No answers for Northglenn tenants left without water for 3 days

7:59 PM, Jun 28, 2013   |    comments
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NORTHGLENN - Finally after three days without being able to shower, flush the toilet and use the tap, dozens of people at the Aspen Park apartment complex finally got their water back while management has yet to explain delays in repairing a broken water line.

Tenant Desiree Alvarado contacted 9Wants to Know because she said managers were not being clear about why it was taking so long to repair the line.

"It's just dirty. It's just disgusting," Alvarado said Friday morning when the tap was still not working. "It's inhumane."

Alvarado and numerous other tenants were forced to get water from a garden hose outside of the leasing office during the three-day outage.

The water was finally turned back on around 3 p.m. Friday afternoon after 9Wants to Know paid a visit to the management offices.

"I had to take an hour bus ride to my husband's grandparent's home to take a shower," Nicole Walsh said. "[It's] quite a big inconvenience."

A flyer written up by management and passed to residents blamed a delay in getting a permit from the City of Northglenn to repair the broken line. But a city spokesperson said emergency repairs to such lines don't require permits.

Two employees at the leasing office said it was against corporate policy to give a comment to the media.

9Wants to Know left messages with Riverstone Residential through the phone, email, Facebook and Twitter.

A company spokesperson has yet to respond to explain why repairing the line took three days.

Have a comment or tip for investigative reporter Jeremy Jojola? Call him at 303-871-1425 or e-mail him

(KUSA-TV © 2013 Multimedia Holdings Corporation)

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