Crews work through bitter cold restoring heat to thousands of customers

6:36 PM, Dec 8, 2013   |    comments
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NIWOT- As of 4 p.m. Sunday afternoon, natural gas has been restored in all but 17 homes and businesses.

Many homes and businesses were without heat for about 2 days after an equipment failure at an Xcel regulator station knocked out power to thousands of customers on Friday.

The widespread outage has left many customers frustrated, but Xcel wants to remind people that even though crews were working overnight, restoration was slow going for a while because it was dark and many people were not home. 

Xcel crews had to visit every single one of their customers twice, to turn off the gas and turn it back on.

(Copyright 2013 by The Associated Press. All Rights Reserved.)

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