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Denver condo struggles without hot water

6:37 PM, Dec 21, 2013   |    comments
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DENVER - For the second time this year, 9NEWS has had to visit the Woodstream Falls Condos on the 9700 block of Iliff Ave. for heat or water issues.

The first report was eight months ago. Residents said they went for weeks without heat.

Now, water is the issue. Residents say there has been no hot water for one week.

"I want to take a hot shower. I just want a hot shower," resident Adam Mandel said.

Like so many others, Mandel and his wife have had to boil water to take a warm shower.

"You get about this much in the tub and then you got to get in there and try to clean yourself," Mandel said.

Mandel said the homeowner's association has repeatedly failed to keep their word about fixing the problem.

The HOA office was closed Saturday but in the office voice mail, a representative said crews are working on fixing the issue. But there is no timeline on repairs.

One month ago, the president of the HOA told 9NEWS that old pipes running through the 40 year complex cause issues with heat and water every single year. The president said replacing the pipes would cost millions of dollars. So instead, crews are temporarily binding pipes even though it's not a long term fix.

Going days without hot water is especially stressful for Teresa Colton, a mother taking care of four children.

"To have kids and have to go through this, it's not safe. It's not OK," she said.

After renting a condo for three months, Colton said she is already on the verge of leaving. She said it has now become an issue of survival.

"I'm not going to continue to go through this," she said. "I mean, why am I spending all this money for a place that I can't take care of my kids in?"

The condo's website says the HOA will meet early January to discuss the budget. Residents hope board members will find the money to fix the pipes.


(KUSA-TV © 2013 Multimedia Holdings Corporation)

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