KUSA - Two weeks ago, 9NEWS investigated a tip about a kitchen remodel gone wrong, and a homeowner's chunk of savings gone with it.
Now, as a result of our original report and an act of generosity, that wrong has been made right.
"They walked away from my job, this was supposed to be my kitchen," said
Brian Tritz was out thousands of dollars and left with little more than a mess in his kitchen.
"It was just complete and total chaos," he said.
He had no other choice at the time, not anymore.
"We got a kitchen. We cooked in here last night, and we're excited about it," Tritz said.
Tritz's kitchen had been upside down for more than two months. He fronted Eddie's Home Services $20,000 to do the job. It wound up undone and three weeks overdue when the company had a labor issue.
Tritz's luck changed after his story ran on 9NEWS. Mark Maloney was watching.
"I felt horrible," Maloney said. "Brian and his wife have three kids."
Maloney and his company, M&M Handyman Services, along with Cutting Edge Granite, offered to finish the job for free.
Maloney started every day at 7 a.m., setting cabinets, flooring, and doing whatever it took.
"I don't know exactly how I eased his mind," Maloney said. "I came in and said this is what you need to do to finish."
The first contractor, Eddie's Homes Services offered to finish the job once 9NEWS' original story aired. Tritz opted for M&M Handyman Services instead.
To avoid issues during your own remodel, don't pay too much up front. Contractors shouldn't ask for more than one-third of the money at the outset. Also, always ask to see examples of a contactor's work.
(KUSA-TV © 2014 Multimedia Holdings Corporation)