DENVER - The search for the remains of a Nevada man's beloved wife is possibly over.
Shane Martin's wife, Lisa Martin, died in January in Colorado.
Martin brought his wife with him on a work trip to Colorado. She died unexpectedly on Jan. 12. Martin paid Aspen-based funeral home Mountain High nearly $1,300 to cremate his wife.
But, he says he wasn't able to locate his wife's body. According to the Pueblo County coroner, her body was signed over to Mountain High. But the trail stopped there.
On Friday, 9NEWS Reporter Eric Egan received word that Shane received his wife's ashes on Friday, along with a death certificate. A crematorium in Commerce City cremated Lisa this week, after 9NEWS' original story.
Shane, however, still questions whether the ashes are really his wife's.
The crematorium blamed the delay on paperwork processing and a clerical error.
"It's been a nightmare. It's been an absolute nightmare," Shane said.
Mountain High may not be a typical funeral home. Its Aspen address is an older home turned into a variety of offices. On top of that, the company is licensed in Colorado under a different name, Robin Hood Council Inc., based in Florida.
"A lot of things about this entire operation are strange," Denver Better Business Bureau spokesperson Megan Herrera said.
Herrera also points out that Robin Hood Council has an "F" rating with the bureau.
"Normally, you don't have a funeral home that's based in another state that operates in a completely different part of the country," Herrera said.
Who's behind Mountain High?
Shane tells 9NEWS he worked with a man at Mountain High named Todd Bacinich.
In 2011, in Baltimore, a family accused Bacinich of not delivering-on a casket he sold them. What's more, Bacinich lists his hometown on Facebook as Palm Beach, Florida; the same town where Robin Hood Council is based.
Shane says he chose Mountain High because it was the least expensive option.
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