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Shrinking IT departments lead to new business opportunity

12:33 PM, Dec 18, 2009   |    comments
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Microtek is offering IT support for companies by monitoring the business' servers, updating software and taking care of online threats.

"IT departments are shrinking in some areas. This is a cost effective way for someone off site to come in and manage it for them," Microtek's General Manager Scott Adams said.

While they can take over technical services for small and medium companies, often it's just support for the remaining and often beleaguered IT staff.

"IT people seem to be overburdened because they're not just taking care of the networks. It's not just maintaining the network, it's 'my hard drive broke down' or 'I got a virus.' They're being pulled in umpteen different directions," Adams said.

Microtek's software monitors their clients systems 24 hours a day, taking care of glitches when they happen.

"The technology that exists allows one individual to monitor many systems, hundreds of systems at a time," Adams said. "We provide [clients] with a seamless process. We're in the background taking care of this. They don't have to worry about it."

Most of this year's Companies to Watch are less than 10 years old, but Microtek was started in 1959. At first the company was involved in warehousing equipment, like racking. Eventually, however, it found success selling tools, test equipment and other types of technology to schools across the country. The company also became an authorized Hewlett Packard reseller, customizing computers for companies and schools.

Microtek was recently selected as one of the 50 Colorado Companies to Watch by the Colorado Office of Economic Development and International Trade. Every Friday 9NEWS is reporting about another company, highlighting its success in this difficult economy. CLICK HERE to see those stories.

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